Evaluation and re-design of a blood components
transfusion request form
The Mestre Hospital needed to re-design the blood transfusion request form. The project aimed at developing more effective and user-centred solutions, in a field where efficiency and accuracy are crucial for the life of many people. Inappropriate form design leads to fatigue, frustration and errors.
An initial analysis of the existing form showed: lack of clarity and completeness of information and requests; ambiguity; inadequate sequence and layout; visual and textual “noise;” lack of guidance about how to fill the form; and buried important information, among other issues.